Support
Threshold helps a church see what to build next, when, and who should own it. If something is broken or confusing, or you just have a question, we want to hear from you.
Send a request
Tell us what's going on and we'll reply by email, usually within two business days.
Common questions
How do I sign in?
Threshold uses a magic link. Enter your email on the sign-in page and we email you a link that signs you in. No password to remember.
Do I need Planning Center?
No. Threshold works fully on its own. Planning Center is an optional connection that enriches your people data when you have it. Nothing is gated behind it.
How is my church's data handled?
Each church's data is private to its own members. The details are in our Privacy notes.
How do I delete a church or my account?
A church (and all of its data) can be deleted from its settings. You can delete your whole account from Settings.
Privacy and terms
See how Threshold handles your data in our Privacy notes and Terms.